7 - Ferranti - MECOMS™ Go-Live at Scanenergi

Scanenergi is the first energy company in Denmark to have an integrated system for customer management.

The new platform covers processes for ERP, AMR, CRM and Billing. Scanenergi is involved in electricity trading, energy management and energy consultancy. The company was founded 13 years ago, is based in Ikast and has staff and offices spread throughout Denmark. Scanenergi has approximately 90 employees and enjoys continued growth as Denmark's third largest electricity trading company.

Scanenergi utilizes MECOMS™ to support the entire business. In addition to the traditional ERP functionality of Microsoft Dynamics AX, the solution covers

•             Billing and settlement of over 150,000 customers
•             Automatic meter reading of initially up to 50,000 meters
•             CRM with handling of advanced electricity contracts and products
•             Customer Service functionality including a self-service portal & Performance Management
•             Portfolio Management and Forecast